1 L’Oreal account in the Midwest, which means its staff has access to some of the best education in the industry. Segretto says the salon’s skincare and blowout services are also top of the line. “We don’t departmentalize,” Segretto adds, meaning Zazu stylists are trained in both color and cutting, which is beneficial to the client to not have to be passed around to various stylists. This has a lot to do with the education of Zazu’s staffers who go through a rigorous training program, often traveling to leading fashion destinations across the world including Milan, Barcelona, Paris, London, New York, and Los Angeles. There is nothing anyone can find that we don’t already do,” Segretto says. “Any coloring technique you can find online, in books or through Instagram, we can do. Zazu is a full-service salon and spa, known throughout the industry for its hair services.
In addition, two of the original employees that started at the Hinsdale location in 1979 remain there today. “That care translates to the customer’s experience.”īoth Susan and Salvatore are stylists and remain in involved in the business, as do Anthony’s two brothers, who serve as CFO and CIO.
Overall, this is a family, and we make sure everyone in our building knows my family cares about them,” he adds. “The culture that both of my parents have created really speaks volumes to the type of service provided in our salons. We strive to take very good care of our staff good care of our staff, so it’s very easy for us to get good people both technically and professionally. “This has always has been the focus of our business. “We take a lot of pride in the experience we try to create for everyone coming in the door,” Segretto says. So how does a salon stay at the top of its class in an industry that continues to see more and more competition every year? Zazu’s Chicago location also is growing fast, and it’s moving locations for more space (upgrading from eight chairs to 15). The project is expected to last six to eight months. A remodeling project began this summer at the Hinsdale salon, which will add 10 more stylist chairs, revamp the entire nail department, and remodel the hair side of the salon and spa. This is a new venture for us,” Segretto says. “We also opened a men’s store in Hinsdale, the White Buffalo Barber Shop. Zazu has grown beyond Hinsdale as well, with locations in Naperville, Wheaton, and downtown Chicago. The Hinsdale salon has grown from four chairs to 25, and more than 50 hairdressers come in and out of Zazu on a given week to serve clients. It has grown that reputation-and its business. Now nearly 37 years later, Zazu hasn’t just maintained its reputation for exceptional customer attention and salon and spa services. “They knew without hesitation that Hinsdale was the place for it.” “I can’t stress enough how much my mother loved Hinsdale,” says Anthony Segretto, one of the owner’s three sons who now handles day-to-day operations for Zazu. Zazu founders and owners Salvatore and Susan Segretto found the perfect place to open a salon.
At the time, there was little to do in downtown Hinsdale-and definitely no other salons. My hair has looked phenomenal for years but she outdid herself with my wedding up-do.And a very big shout-out to Angela.The doors at Zazu Salon and Day Spa opened in Hinsdale in 1979 with four chairs and only a handful of stylists. I cannot more highly recommend for wedding services!I’d also be remiss to not mention the remarkable talents of TJ, who is such an exceptionally talented stylist. She was quick with responses, catered to all our requests and went above and beyond to get 12 of us scheduled in a a three hour chunk of time…and out the door EARLY! She decorated the space, made sure we had COVID-friendly treats and adapted when one of the bridesmaids requested a different service. Luckily for me TJ has been cutting my hair for almost 8 years at Zazu Hinsdale and Zazu Chicago, so she connected me with the wedding team at Zazu. I’ve been getting my hair cut at Zazu since I was 10 years old and they had a small little shop above Washington Street, so when I was planning my wedding there was only one place I trusted.
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